About Inicio

Built for businesses willing to change.

Inicio helps companies acquire customers, grow, and build something that lasts. We fix the whole operation: the store, the funnel, the retention, the checkout, and the leadership that holds it together.

Our story

Six years of the same problems, in places most people never look

  1. 2019

    A quiet start

    Inicio began with no ad budget and no big launch. Clients came by word of mouth, often from sectors and niches most agencies never think about.

  2. 2020

    A rocky start through COVID

    The pandemic tested every client we had, and us. The businesses that survived were the ones willing to adapt fast.

  3. 2021–2025

    The same bottlenecks, everywhere

    Working inside company after company, we saw the same struggles repeat: distribution, customer journeys and funnels, retention, conversion, and getting a merchant account approved.

  4. 2026

    Inicio.one

    We expanded to solve all of it in one place, and officially launched Inicio.one to help businesses acquire, grow and build something that lasts.

What we believe

You can only make a difference if people are willing to change.

That is true for a person, and it is true for a business. These three ideas shape every engagement.

01 · Change

Change has to be wanted

We work with owners who are ready to change how they operate. We turn down rushed ideas built for a quick cash grab.

02 · Alignment

The top and the bottom move together

Too many companies struggle because leadership hands down targets and expects the team to perform. That doesn't work. Leaders and teams have to be aligned.

03 · Longevity

Build to last

We build systems your team can run after we leave, not hacks that fade in a quarter.

A good fit

We work best with

  • Owners ready to change how the business runs
  • Leaders willing to look at their own role in the problem
  • Stores in niches other agencies avoid
  • Teams that want systems they can run themselves
Not a fit

We're not right for

  • Ideas rushed out for a quick cash grab
  • Leadership that expects results without changing anything
  • Anyone looking for a shortcut instead of a system
Founded2019
RootsCape Town
BasedLos Angeles
PaymentsReferral partner
Next step

Ready to change how your business runs?

Meet the founderTalk to us