Here at Inicio we respect your privacy and are dedicated to protecting your personal data. In this privacy policy we explain how your information is used in accordance with this statement and applicable laws. By using our services, you agree to the collection and use of information in accordance with this policy. By providing your information to Inicio, you consent to the usage of it according to the statement. Please note that Inicio can not be held responsible for any unintentional disclosure of information, incomplete or incorrect personal information and any forms of loss retained by it.

What information do we collect?

  • Any personal information that you provide us directly; your name, address, contact details, date of birth, place of birth, identity number, passport number, bank details, employment details, tax number, and financial information.
  • Details of any transactions you carry out with us.
  • Details of contracts, sales or any other action of similar manner.
  • Sensitive information including biometric information.

How do we collect information?

Any information that you give us directly, through any forms or application. These might be for any transaction, subscription or contacting.


How do we use your information?

  • To provide you with our services
  • To respond to your inquiries and requests
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal and regulatory requirements

Will we share/disclose your information?

We may share your information in specific scenarios like:

  • Our agents, sub-contractors, third parties who process information on our behalf or affiliates in south Africa and other countries.
  • Any other party, lenders, banks, collection agencies, lawyers, accountants, auditors, regulators, and law enforcement agencies or person whom we are obligated to share information to comply with applicable laws or to protect the rights, property, or safety of Inicio, its clients, or other third parties.
  • If necessary to prevent fraud, loss or bribe.
  • It is necessary for us to improve our services.
  • To a third party if we are required to do so for present or future legal proceedings.
  • To a third party if we are legally obligated for legal or regulatory purposes.
  • To a third party in the event of a merging or acquisition.

Your rights under the POPIA ACT:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to object to the processing of your information
  • The right to erasure of your information (in certain circumstances)

Third Party plug-ins.

Our website may use third party external links or social media plug-ins across various platforms. We are not responsible for the content, protection or security of those external websites. Please note that any process or possession of information by any social network interface is not under our control or influence. Hence, we can not be held responsible for any processing or usage of personal information by these social media plug-ins. Refer to their respective policies in regards to personal information.


Small data files called cookies are stored on your device when you visit our website. These cookies help us understand how visitors interact with our site and provide us with valuable insights to improve your experience. You can control how cookies are used through your browser settings or by following the instructions in any cookie pop-up you may encounter.

Inicio takes huge precautions to make sure your information is safe with us and in any case of a security breach we will take necessary steps to investigate and mitigate said breach under applicable laws and take measures that are under our power. We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.’

Please note we may make changes to this Privacy Policy from time to time and update it.

How can you contact Inicio?

You can contact us through the following ways:

Phone: +27 71 301 2385

If you believe Inicio has misused any information, prioritize contacting Inicio first so we can solve all issues together.